“Join IEEE” Site Outage; New IEEE Web Accounts

February 27, 2012 by · Leave a Comment
Filed under: system maintenance 

IEEE is launching a new e-commerce platform for members 1 April.

Two system outages are planed for the IEEE membership renewal / join sites.

  • Outage Friday-Saturday, 2-3 March 2012
  • Outage Fri-Sun 30 March-1 April 2012

To prevent loss of data to your account, please postpone joining the IEEE or renewing your IEEE membership from 27 Feb through 3 March and from 26 March through 2 April.

After the new e-commerce platform is deployed, members and prospective members will benefit from a greatly enhanced user experience for joining and renewing memberships through a single-page application. In addition, members and customers will enjoy an enhanced ability to customize communication preferences, among other enhancements that make this new platform a simple, intuitive interface.

In addition, new security procedures will be in effect after deployment. The first time users visit one of these newly designed services pages they will be prompted to change their account user name to a valid e-mail address and establish two security questions.    

IEEE will be communicating with members about these important updates immediately after the deployment has been completed, so stay tuned for more information in the coming months. The IEEE Contact Center will be prepared to assist members before, during and after the transition, though we expect this to be a smooth and seamless process for our members.

Thank you for your patience as we work to improve the IEEE member experience.

Regards,

John Day, Director – Membership Development

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